Many companies, including your competitors, have started to realize that the key to happy customers is handling calls. According to McKinsey, it’s in the top three priorities for companies right now. How can you keep up with the competition and offer that same high level of customer service as your business grows? This article will [… Read more »](/content/supercharged-salesforce-how-to-handle-high-call-volume-at-your-business/ "ReadSupercharged Salesforce: How to Handle High Call Volume at Your Business"/index.html)

Did you know more than 31.9 million customer service interactions and 5 million sales occur daily in the Salesforce app? Sales teams often find themselves bogged down by manual, repetitive tasks that take up valuable time and resources. Without the right tools, it can be challenging to keep up with customer requests and stay organized. [… Read more »](/content/what-is-workflow-in-salesforce/ "ReadWhat Is Workflow in Salesforce?"/index.html)

More than 150,000 businesses around the world use Salesforce. From small businesses around the corner to Fortune 500 companies, Salesforce has made a massive impact on the entire CRM industry. Salesforce helps optimize your marketing, sales, service, and IT teams through innovative cloud technology. Salesforce partners add even more value to the platform through pre-built [… Read more »](/content/a-list-of-salesforce-partners/ "ReadA List of Salesforce Partners"/index.html)

When It Comes to Business Applications, You Don’t Have to Have It All

January 7, 2021
How to improve collaboration with Fastcall CTI
December 23, 2020
Fastcall drives cooperation of Salesforce users with Intercall and solves Covid challenge
November 24, 2020 FASTCALL ANNOUNCES CALLME – THE FIRST PHONE AUTOMATION APP FOR SALESFORCE WEB TO LEAD FORMS
September 11, 2019 [… Read more »](/content/fastcall-news-archive/ "ReadFastcall News Archive"/index.html)

Reposted from AHEADCRM
You may have heard about The Lean Startup by Eric Ries, or the idea of an MVP (minimum viable product). These methodologies say only build what subscribers ask—and will pay— for. Business app development isn’t a one-way street; sometimes a customer will come to you with an idea for a product you wouldn’t otherwise [… Read more »](/content/rising-to-swift-challenges-in-app-development/ "ReadRising to Swift Challenges in App Development"/index.html)

Reposted from customerTHINK
Work from Anywhere needs the right culture and the right tools The pandemic has taught us through the past year that it becomes urgent for businesses to adequately deal with the need for new working models that help employees to become as productive when working from any place as when working from [… Read more »](/content/work-from-anywhere-done-right/ "ReadWork from anywhere done right"/index.html)

Fastcall just got a whole new look. We’ve very excited to announce the launch of our brand new website – http://www.fastcall.com. In addition to a sleek and polished design refresh, you’ll find a more intuitive interface, links to Fastcall’s expanding product suite, tools to help customers decide which phone automation system is best for them, [… Read more »](/content/announcement-introducing-our-new-website-fastcall-custom/ "ReadAnnouncement: Introducing Our New Website & Fastcall Custom"/index.html)

THE FIRST PHONE AUTOMATION APP FOR SALESFORCE WEB TO LEAD FORMS
LOS ANGELES, CA, USA, September 11, 2019 /EINPresswire.com/ — Fastcall, a Salesforce-native phone/SMS dialer, and CTI system, has announced its first spin-off product, a free Salesforce (NASDAQ:CRM) app download named Callme. Callme is the first and only app in the Salesforce AppExchange that allows users to [… Read more »](/content/fastcall-announces-callme/ "ReadFastcall Announces Callme"/index.html)

Fastcall releases first ever SMS automation feature for Salesforce
SAN FRANCISCO, CA, USA, October 17, 2018 /EINPresswire.com/ — Fastcall, a Twilio Build Partner and native Salesforce application, announced the first-ever simple SMS API for Salesforce this week at Twilio’s annual Signal Conference in San Francisco, CA. This new API leverages Twilio Programmable SMS to deliver a solution that allows Fastcall [… Read more »](/content/fastcall-releases-first-ever-sms-automation-feature-for-salesforce/ "ReadSMS automation"/index.html)

To answer whether native Salesforce or non-native Salesforce apps are best, let’s first start with a question. What is a native Salesforce app? A native Salesforce app means that instead of an app being built outside of Salesforce and having to integrate with Salesforce using the Salesforce API, an app is built 100% INSIDE of [… Read more »](/content/native-salesforce-vs-non-native-salesforce-apps-which-is-better/ "ReadNative Salesforce Vs. Non-Native Salesforce Apps: Which Is Better?"/index.html)