THE FIRST PHONE AUTOMATION APP FOR SALESFORCE WEB TO LEAD FORMS

Los Angeles, CA, USA, September 11, 2019 /EINPresswire.com/ — Fastcall, a Salesforce-native phone/SMS dialer, and CTI system, has announced its first spin-off product, a free Salesforce (NASDAQ:CRM) app download named Callme. Callme is the first and only app in the Salesforce AppExchange that allows users to [... Read more »](/content/fastcall-announces-callme/ "ReadFastcall Announces Callme"/index.html)

Fastcall releases first ever SMS automation feature for Salesforce

San Francisco, CA, USA, October 17, 2018 /EINPresswire.com/ — Fastcall, a Twilio Build Partner and native Salesforce application, announced the first-ever simple SMS API for Salesforce this week at Twilio’s annual Signal Conference in San Francisco, CA. This new API leverages Twilio Programmable SMS to deliver a solution that allows Fastcall [... Read more »](/content/fastcall-releases-first-ever-sms-automation-feature-for-salesforce/ "ReadSMS automation"/index.html)

NEW RELEASE 5.0

While Fastcall has many updates in our 5.0 Version, we are most excited about our new IVR FLOWS IVR – interactive voice response – is one of our special features. Fastcall IVR lets you manage incoming calls with audio messages, call transfer options including automatic call distribution, phone menus, voicemail, call recording, [... Read more »](/content/fastcall-version-5-0/ "ReadWhat’s New in Fastcall Version 5.0"/index.html)

WHAT IS PUNTA DREAMIN?

Fastcall sponsors puntadreamin 2018 – Fastcall is getting ready for the second annual Latin American Salesforce Community event! The best part of all is that this is organized, run and delivered by people like you, people from within the Salesforce community. Read More Punta Dreamin is going to be a 2 [... Read more »](/content/fastcall-sponsors-punta-dreamin-2018/ "ReadFastcall Sponsors of Punta Dreamin 2018"/index.html)

Fastcall Version 4.90 3 WAY CALL

In Fastcall version 4.90, we improved settings for Call Transfer and Listen In. We used to have an option to enable and disable Conference Call or Listen in, on Outbound and Inbound Calls. On Conference Call you were able to add a user to your call. On Listen in [... Read more »](/content/fastcall-version-4-9/ "ReadFastcall Version 4.9"/index.html)

NEW RELEASE 4.8

On this new release, we improved call results to help make your work more productive with fewer clicks. We improved the functionality when logging Salesforce call results and implemented automatic call results and results associated to a specific Salesforce object.

MANAGE CALL RESULTS

CALL RESULTS FOR ALL OBJECT TYPES On your Fastcall [... Read more »](/content/fastcall-version-4-8/ "ReadFastcall Version 4.8"/index.html)

December 2017 Updates

Improved VM Drop Option for international ring tones on inbound calls
Delay before switching user status – super helpful for high volume inbound calls
Improved recent call detail
Improved timing for IVR Dial by list in Lightning
Added helpful links to Twilio section
Overall clean-up of admin settings including call results and [... Read more »](/content/fastcall-version-4-7/ "ReadFastcall Version 4.7 [OUTDATED]"/index.html)

FASTCALL DIAL BY LIST

Fastcall Dial by list is super efficient and convenient. You can set mini goals to dial 10-20-30 records in sprints. Filter “last activity date” and these records are removed from your view. Fastcall dial by list can be used in Salesforce Lightning, Console or in Salesforce Classic. By default, Fastcall will dial from [... Read more »](/content/fastcall-dial-by-list/ "ReadStreamlining Your Calling Process with Fastcall Dial by List"/index.html)

FASTCALL INTERACTIVE VOICE RESPONSE

NEWS: Your org uses Fastcall IVR (Fastcall Interactive Voice Response) to handle ongoing calls. An IVR tells Fastcall to perform a certain action, like playing a message, interacting with the person on the call, or modifying the flow of the call.
I am writing to tell you about recent updates. We [... Read more »](/content/ivr-interactive-voice-response/ "ReadLAST UPDATES: Fastcall Interactive Voice Response – IVR"/index.html)

FASTCALL DASHBOARD

Fastcall is introducing a completely new Dashboard. Managers and end users will gain access to valuable information regarding calls, users and goals. You will be able to inspect the call history of users or groups, view in-progress calls as well as missed calls. The new Fastcall dashboard is great for group ACD [... Read more »](/content/coming-soon-fastcall-version-4-5/ "ReadComing Soon Fastcall Version 4.5 [OUTDATED]"/index.html)